The Doctor Is In...

I received a call Thursday from a friend/competitor who had a client he couldn't help. The client, a doctor, had selected her own backsplash and, upon seeing it installed, decided it wasn't what she wanted. Her remodeler, my friend/competitor, didn't know how to help her. So I got the call that the client was in dire need of some design assistance and could I "please step in and help?" The doctor is in!! Within a couple of hours, I'm standing in the client's house looking at her backsplash. Yes, it was nice. No, it didn't go with anything else in her kitchen. I agreed that it needed to be replaced.

We planned a shopping trip the next day and I showed her what I had in mind. She immediately fell in love with my recommendation, and we spent the next two hours designing, selecting various colors, shapes and sizes, and discussing her master plan for the rest of the house. After all, there's no need for her to continue making less-than-perfect decisions that would only lead to more costs and delays in her remodel.

There is nothing that thrills me more than to meet a client who is tired, frustrated and completely dispassionate about the mess they find themselves in in the wake of a remodel, then changing their attitude in a matter of an hour or two by inspiring them, empowering them, and getting them getting excited again about their project and assisting them in achieving the home of their dreams.

Do you have the home of your dreams??

Until next time,

-Kate

Looking for Glass Tile

I've spent the last four weeks looking for red glass tile for a client. Not just ANY red glass tile. It had to be 5/8" x 5/8" at 8mm thick. My choice, not my client's. Little did I know that this tile simply does not exist anywhere in the universe. I can find the size I need in every other possible color combination...solids, mixed, glass with stone, clear glass, frosted glass, tumbled glass, but alas...no red.

The plus side of all this is that I have a client who is willing to trust me, who let's me push the envelope and go for something daring and different. I tried to talk him out of the red since it can't be found (and 1" x 1" doesn't work...grout line is too thick), but he wouldn't budge. He has fallen in love with the idea of red and reminded me that it was MY suggestion! :)

So, I'm back to searching, googling, calling for and dreaming about 5/8" x 5/8" 8mm thick red glass tile. And looking forward to the next challenge of finding something that doesn't exist.

Until next time,

Kate

Hello Twitter

Of course I've heard about Twitter but have never explored it. I've been on Facebook for a couple of months and it's been a great experience. I've reconnected with lots of highschool friends but saw it only as a cute little program much like Classmates.com. But today, I attended a seminar about Twitter. I'm blown away at the possibilities of using social networks like Twitter and Facebook for sharing information, developing business, and getting instant feedback from potential and existing clients as well as the general public on things that interest me.

I'm looking forward to getting to know Twitter better and find out all that it can do. If you are a Twitter expert, I would love to hear from you.

Until next time,

-Kate